A Safety Net for Lync Gateway AD-Lookups

Superceded 12th Nov2012 by the Mk-II. A not uncommon user-misconfiguration for a Lync user is to find their account possessing a LineURI (their “msRTCSIP-Line”) telephone number, but for them to not be enabled for Enterprise Voice. This more commonly occurs in the early stages of a deployment (ahead of cutover), or as the on-site admins …

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Audio File Formats for NET UX MOH

You might have seen my earlier post on the file formats you need for audio files for Lync and Exchange. From firmware release 2.1.x, the UX family of PSTN Gateways now support the direct provision of Music On Hold (MOH). “The Music On Hold feature allows you to play music or other audio while a …

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NET UX2000 SIP Override Tables

Updated 12th December 2011. (Scroll to the bottom) We’ve found here in Oz with the UX that occasionally a random failure code from the carrier is enough to block the entire gateway. The NET faithfully interprets the applicable standards, mapping the ISDN failure messages to their SIP equivalents, then sends the resulting message to Lync. …

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