Calls to O365UM bounce back – the call leg was cancelled

My Brisbane-based colleague Glen recently reported an interesting problem he’d encountered with calls to O365 UM going unanswered, and in some cases bouncing back to the Attendant. In the FE he was seeing these diagnostic messages: ms-diagnostics : 10049;source=”LYNCFE01.contoso.com”;reason=”The current signaling session took too long to establish the connection, so the call leg was canceled.”;component=”MediationServer” …

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Error updating CCE public Edge certificate

Digicert mailed me this week to advise that the public Edge certificate on my Lab’s Cloud Connector Edition was about to expire. Duly forewarned I set about updating it, but I hit an unexpected error when I tried to activate it in the CCE: SetCcExternalCertificateFilePathlnternal : The property ‘Commond’ cannot be found on this object. …

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Complex Passwords OK in Cloud Connector Edition 1.4.2

Fixed in this week’s release of Cloud Connector Edition 1.4.2 is an issue where complex characters in your O365 password will prevent CCE from operating (or upgrading) successfully. You’re prompted to provide O365 Admin credentials with the “Register-CcAppliance” step of the CCE installation process. This commandlet *will* accept a complex password without error, however if …

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Shared Address Space Routing is Disabled

Guess what happens if you setup your CsHostingProvider incorrectly when deploying Skype for Business on-premises with Office 365 UM? Calls won’t make it to voicemail and a somewhat inaccurate error message from SfB might distract you from the fix. Here’s the relevant part of the trace of a call that the Edge server is trying …

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