UM Integration Fails with “Insufficient Privileges” Error

I recently added a new SBA to an existing Lync 2010/2013 (hybrid) deployment and found the usually routine process of adding the new SBA/Gateway to UM failed. The integration script ExchUCUtil.ps1 reported the following error, sending me on a wild goose chase. Pool: <SBA-FQDN> A UMIPGateway doesn’t exist in Active Directory for the Office Communications …

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Hey, UM, Don’t Record Messages – I’m on Holidays!

Coming back from holidays and finding your Inbox with hundreds of new messages is something I think we all dread, especially when you KNOW many of them are no longer relevant because the sender received your OOF message and took their issue elsewhere. (Thankfully Outlook 2010’s “MailTips” have helped to reduce that figure). If you’re …

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Enabling Exchange’s Voicemail Preview for en-AU and other languages

“Voice Mail Preview is a feature that’s available to users who receive their voice mail messages from Microsoft Exchange Server 2010 Unified Messaging (UM). Voice Mail Preview enhances the existing UM voice mail functionality by providing a text version of audio recordings. The voice mail text is displayed in e-mail messages within Microsoft Office Outlook …

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Updating Exchange 2010 OWA for Lync

Having been inundated with Lync work since it was released over a year ago, I’ll admit to having not paid a lot of attention to OCS. Once area where OCS continues to play a part in Lync installations is the IM functionality we now enjoy through Exchange 2010 OWA. Those are actually OCS components you’re …

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Audio file formats for Lync and Exchange

Lync and Exchange will let you customise and import new recordings for various greetings, voice announcements, messages, etc. Here are the respective requirements for the audio file formats. The source is hyperlinked or referenced beneath each item. Yes, some of this is a cut and paste job. Before You Start Just taking any old audio …

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Exchange 2010 SP1 CU5 – UM Service won’t Start

On a recent deployment I found *2* of my 3 UM servers wouldn’t play. I had lots of EventID 1000: Faulting application name: UMworkerprocess.exe, version: 14.1.323.0, time stamp: 0x4dedcdd2 Faulting module name: Microsoft.Rtc.Internal.Media.dll, version: 3.5.6907.206, time stamp: 0x4c2c21fe … and EventID 1038: The Microsoft Exchange Unified Messaging service was unable to start. More information: “Microsoft.Exchange.UM.UMService.UMServiceException: …

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Import Exchange Dialing Rule Groups from CSV

Manually keying a large site’s dial plan into Exchange to cater for the various combinations of exchange prefix & extension number is tedious and frankly quite boring. Import-CSV to the rescue! Thankfully these days most customers are loathe to permit Exchange to route a call to anyone other than an internal extension. Those of us …

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Integrating Lync & Exchange 2010 SP1 OWA

I’ve recently worked on a couple of deployments where I integrated Lync with Exchange 2010 SP1. I refer to a couple of blogs for this process, and whilst I love Ilse Van Criekinge’s Weblog, it’s all screen-captures and no scrapable text to make it easy to reproduce. I’ve since found the process and text on …

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Trawling Exchange’s Application Event Logs using Powershell

I have a particular dislike of blog sites blatantly re-posting others’ content as their own. I’m happy to re-post, with all the credit going to the original poster. Thanks to mickjf for this post on the auTechHeads site, which I recently stumbled across whilst cursing some strange behaviour of Exchange 2010 UM. This commandlet will …

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