Lync Attendant – “Your Location Is Not Set”

I’ve lamented before that we suffer from time to time in our efforts to localise American-designed products for the Rest Of the World. When things do misbehave, a common diagnostic step – and frequent cure – is to reset language settings back to their “native” US English. Our latest gotcha has come from Lync’s Location …

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Lync Phone Edition Update – April 2013

It seems the addition of MOH to the OCPE / Lync Phone Edition over the Christmas break wasn’t entirely bug-free… kb2829272 “Music on hold” feature doesn’t work for Lync Phone Edition for an Aries telephone when an audio file is configured This update takes Phone Edition to 4.0.7577.4387: Polycom CX500, 600 and CX3000 Aastra 6721 …

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Lync 2010 Client Update – 9 April 2013

Microsoft’s released a couple of client updates recently. Client There’s a new client release: 4.0.7577.4384 x86 x64 2832123 You cannot start Lync 2010 after you install the March 2013 cumulative update for Lync 2010 in Windows XP Pro or Windows Server 2003 Attendee “This cumulative update improves the reliability, stability, and performance of the Lync …

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UM Integration Fails with “Insufficient Privileges” Error

I recently added a new SBA to an existing Lync 2010/2013 (hybrid) deployment and found the usually routine process of adding the new SBA/Gateway to UM failed. The integration script ExchUCUtil.ps1 reported the following error, sending me on a wild goose chase. Pool: <SBA-FQDN> A UMIPGateway doesn’t exist in Active Directory for the Office Communications …

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Lync Common Area Phones Won’t Automatically Login

I’ve encountered this one twice now, so I figure it’s worthy of a post. Scenario: Your new Lync deployment looks good DhcpUtil.exe –EmulateClient works like a charm, reporting SUCCESS You plug a new Common Area phone in and jump through the config settings on screen. It logs in OK Choose either : You move it …

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