MAdCaP.ps1 – A GUI for Lync Analog Devices & Common Area Phones

Creating and administering Analog Devices and Common Area Phones in Lync is sometimes a little tedious. I have a terrible record for forgetting to assign a PIN to Common Area Phones… Inspired by a customer (and to the horror of a purist peer) I’ve created a PowerShell script that provides a GUI for the administration …

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A Christmas 2012 update for Lync 2010 & 2013 Phone Edition

Clearly we’ve made Santa’s “nice” list this year, as he’s bestowed upon us an early Christmas present (or, for the cynics/realists, a belated CU7 for the “Phone Edition”). This update delivers MOH to the Aries family of phones, addresses a sometimes strange problem where Common Area Phones won’t log back in after the FE has …

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Changing the Lync Address Book’s “–KeepDuration” breaks ABS Downloads!

Much has been written about Lync’s Address Book service. We know that Lync generates a Full address book file nightly at 1:30am by default, and also creates daily update files (Delta and Compact) that clients download daily in an incremental backup sorta way. (Here’s a good description of how ABS does what it does). The …

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Viewing Truncated PowerShell Output

Sometimes PowerShell truncates output, and if you don’t realise what’s going on, you’ll never get it to show. Where you’re expecting potentially lots more text, PowerShell replaces it with a single lousy ellipsis, cruelly taunting you. Column Width If it’s just a column width problem, the fix is simple enough: just pipe to out-string and add …

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Lync Server 2013 Topology Builder & Snooper pre-req’s for Win 7

If you want to load the latest Lync Server 2013 “Reskit” (which contains Snooper) and Topology Builder (from the install CD) on your x64 Windows 7 machine, you’ll need a few pre-requisites: Visual C++ Redist for Visual Studio 2012 .NET 4.5 (it’ll want a reboot after) PowerShell 3.0 (part of the Windows Management Framework 3.0) …

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More Public Address (Paging) Options for Lync

Inspired by a recent customer’s request to interface Lync to a paging / public address / PA system, I thought I’d check some of the options. This is Part 2 of (so far) a 2-part series. Part 1 is here. Here are another couple of options… SIP Paging – Extension-Side (with SIP registration) There are …

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The Mk-II Safety Net for Lync Gateway AD-Lookups

My August “Safety Net for Lync Gateway AD-Lookups” plugged a sometimes embarrassing hole in the AD-lookup process, but it still left a smaller one. Whilst it ensured a user was EnterpriseVoiceEnabled before the UX would send a call to them, it didn’t cater for those deployments where the user’s msRTCSIP-Line number was in the “;ext=” …

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Review: Espera Reporter – Historical Reporting for the Lync Response Group

Lync’s Response Group (herein “RGS”) is a great entry-level hunt group and small queue / contact centre application. Out of the box (and included free with every Lync!) is lots of functionality that you can turn on and off on a per queue – or in Lync parlance, “workflow” – basis, including time-of-day, day-of-week & …

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A free “basic” client for Lync 2013

Breaking somewhat with tradition, Microsoft has released a free “basic” client for Lync 2013. It’s clearly targeted at the Office 365 set, intended to make it easier to get them on-board without having to bother with licencing, distributing & managing use of the Client application, but there’s potentially a use for it with on-prem users. …

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