Lync 2013 / SfB 2015 Client Update – February 2018

The January update took us to 15.0.4997.1000 and this week Kb 4011678 pushed us through the FIVE THOUSAND BUILD mark to hit 15.0.5007.1000. Phew! What’s Fixed This update fixes the following issues: Kb 4076534 Skype for Business client crashes when working with external contacts in Outlook Kb 4076533 Can’t input messages until clicking participants list …

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SfB user can’t add Delegates or Team Call members

In the process of deploying an SfB installation or maybe in the early days of go-live it’s not uncommon for users to report a problem where they’re unable to add people to their Delegates or Team-Call Group list. It’s less common to see this in established installations, but there are genuine reasons why this might …

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Upgrading to AudioCodes IPP Manager Express 7.4

AudioCodes has refreshed IP Phone Manager Express with the 7.4 release, aligning it more – at least visually – with the current SBC look and feel. Under the hood it’s had a significant revamp: out with SQL Express, in with mySQL. It’s presumably due to the significance of the revamp that if you try to …

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Microsoft updates WAC/OOS pre-req’s

Getting a new Office Web Apps or Office Online Server to report “Healthy” is no mean feat, and you’ll find no shortage of blog posts with advice in that direction. Hence it was with great interest that I noticed Microsoft has recently updated the pre-req’s. (OK, it was either back in May or only last …

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WAC/OOS error: Could not read settings

I was struggling with an Office Online Server recently that didn’t want to talk to me. I was able to create the OfficeWebAppsFarm OK, but then couldn’t query it (as I wanted to check its health): PS C:\> Get-OfficeWebAppsFarm Get-OfficeWebAppsFarm : Could not read settings from WEBAPPS. The destination is unreachable. The fix was a …

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LS Audio/Video Authentication service could not be started

I returned from holidays recently to find my Skype for Business client reporting the familiar “Limited External Calling” error. A quick RDP to my Lab’s Edge server revealed stopped services and this error in the Event Log: Event Properties – Event 19005, LS Audio/Video Authentication Server LS Audio/Video Authentication service could not be started. Exception: …

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Error updating CCE public Edge certificate

Digicert mailed me this week to advise that the public Edge certificate on my Lab’s Cloud Connector Edition was about to expire. Duly forewarned I set about updating it, but I hit an unexpected error when I tried to activate it in the CCE: SetCcExternalCertificateFilePathlnternal : The property ‘Commond’ cannot be found on this object. …

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Lync 2013 / SfB 2015 Client Update – January 2018

Happy new year! It’s barely January and we have a fresh update to the client – albeit a relatively small one, but with what looks like a doozie of a fix. Our December update took us to 15.0.4989.1000 and today Kb 4011638 nudges us up a few builds to 15.0.4997.1000. What’s Fixed This update fixes …

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Searching log files the easy way

Want to search through, say, a directory full of log files for a specific message? PowerShell to the rescue! PS C:\> get-item *.log | Select-String -Pattern “Race Condition” 12-19-2017 02.44.02 PM.log:93413:SIP/2.0 200 Race Condition Subfolders too: PS C:\> Get-ChildItem c:\<Path>\*.log -Recurse | Select-String -Pattern “Race Condition” Ongoing Support\20171011-SIP503s\Logs-20171219\12-19-2017 02.44.02 PM.log:93413:SIP/2.0 200 Race Condition