Add Test Routing into Lync with a Fake IDD Country Code

Every so often I want to add some new functionality in a live Lync system, and it needs to be tested before it goes live. My normal approach to this is to add routing for a fake country code to get the call to the relevant gateway, then change the number back to something genuine …

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Exchange 2010 SP1 CU5 – UM Service won’t Start

On a recent deployment I found *2* of my 3 UM servers wouldn’t play. I had lots of EventID 1000: Faulting application name: UMworkerprocess.exe, version: 14.1.323.0, time stamp: 0x4dedcdd2 Faulting module name: Microsoft.Rtc.Internal.Media.dll, version: 3.5.6907.206, time stamp: 0x4c2c21fe … and EventID 1038: The Microsoft Exchange Unified Messaging service was unable to start. More information: “Microsoft.Exchange.UM.UMService.UMServiceException: …

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Import Exchange Dialing Rule Groups from CSV

Manually keying a large site’s dial plan into Exchange to cater for the various combinations of exchange prefix & extension number is tedious and frankly quite boring. Import-CSV to the rescue! Thankfully these days most customers are loathe to permit Exchange to route a call to anyone other than an internal extension. Those of us …

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Which Front-End server is my Lync account registered to?

If you have multiple Front-End servers, your account will be randomly homed to one of them, and it’s not revealed if you just get-csuser. You need to Get-CsUserPoolInfo <username>. This won’t spell it out for you, but you should be able to figure out which FE is which. Alternatively, Get-CsUserPoolInfo <username> | Select-Object -Expand PrimaryPoolMachinesInPreferredOrder …

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Find the Certificate Authority with one easy command

When you’re on a new or unfamiliar customer’s site it’s sometimes a challenge to locate their CA. In the past (assuming a working Lync or OCS installation) I’ve stepped through the “Request, Install or Assign Certificates” stage in setup.exe / Deployment Wizard, purely because it automatically detects the PKI CA (but then won’t let you …

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