It’s been a big week for Music On Hold. I’ve found a bug in the Office 2016 client that kills MOH if you mute, and another one again – this time related to the path your Office installed itself into. The symptoms were simple enough: internally, or for external parties when the Sonus SBC’s own …
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I encountered a quirky little bug while chasing a Music On Hold (MOH) problem this week. It seems that in all current flavours of the Office 2016-based client I can lay my hands on (MSI & C2R), activating Mute will suppress the transmission of MOH from the client. This probably isn’t going to be something …
You might have seen my earlier post on the file formats you need for audio files for Lync and Exchange. From firmware release 2.1.x, the UX family of PSTN Gateways now support the direct provision of Music On Hold (MOH). “The Music On Hold feature allows you to play music or other audio while a …