System Center Advisor – pt3

In my previous two posts I introduced System Center Advisor, created an online account and installed the on-site Gateway application (HERE), and then installed the monitoring Agent and configured it to monitor Lync (HERE). In this final post I show you the payoff – the details of my deployment in the System Center Advisor “Dashboard”, and check the health of the installation.
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System Center Advisor

System Center Advisor is an online service from Microsoft. Think of it like an automated service with agents that run a daily “BPA” (Best Practice Analyser) across your installation and report back any deviations from best practice. For bonus points, it also maintains a configuration history, so you can see if and when settings are changed. Oh, and it’s now completely free!

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New Sydney Telephone Prefix – “02 79…”

ACMA has today mailed the industry to point out that last year they issued numbers in the “02 79xx xxxx” range to several carriers, and that lucky customers with the new prefixes are complaining they can’t be called. Clearly there are plenty of PABXs (and perhaps the odd Lync or OCS installation) that don’t cater for this previously unused “B-digit” in their normalisation, routing, barring, etc.

Here’s the blurb:

CPE NEEDS REPROGRAMMING NOW

In July 2012, the Australian Communications and Media Authority (ACMA) created the following prefix to supplement existing geographic numbers which were running out.

State New Prefix
NSW (02) 79

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Lync Remote Code Execution Vulnerability – May 2013

Microsoft has published an Important security bulletin (MS13-041) detailing a “Vulnerability in Lync [That] Could Allow Remote Code Execution (2834695)”.

The bulletin is HERE.

Products impacted

I’ve also placed the download links on the respective Lync Resource Toolkit pages (at the very top  of the right-hand menus).
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Lync 2013 – May 2013 Client Update

An update has been released for the Lync 2013 Client. The KB (kb2768004) reports it takes the Client to 15.0.4481.1004, but if you ask the app, it’s only 15.0.4481.1000.

Rather cheekily, this release doesn’t (apparently) include any specific fixes, just rolls in the recent updates and adds a generous sprinkling of “stability and performance improvements”.

Download

Download it from here:

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Lync Attendant – “Your Location Is Not Set”

I’ve lamented before that we suffer from time to time in our efforts to localise American-designed products for the Rest Of the World. When things do misbehave, a common diagnostic step – and frequent cure – is to reset language settings back to their “native” US English.

Our latest gotcha has come from Lync’s Location Information Service (LIS). LIS was introduced in Lync Server 2010 for E.911 compliance in the US, enabling the caller’s location to be automatically passed to the emergency service responders.

Here in Oz (and presumably other markets) it’s not legislated nor catered for by our carriers, so we use it as a convenience feature. The address we use is incomplete, often only naming the branch, or perhaps something as casual as “L31 Brisbane”. And here’s where the Lync Attendant trips us up.

YourLocationIsNotSet
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Lync Phone Edition Update – April 2013

It seems the addition of MOH to the OCPE / Lync Phone Edition over the Christmas break wasn’t entirely bug-free…

kb2829272 “Music on hold” feature doesn’t work for Lync Phone Edition for an Aries telephone when an audio file is configured

This update takes Phone Edition to 4.0.7577.4387:

G.

Lync 2010 Client Update – 9 April 2013

Microsoft’s released a couple of client updates recently.

Client

There’s a new client release: 4.0.7577.4384

2832123 You cannot start Lync 2010 after you install the March 2013 cumulative update for Lync 2010 in Windows XP Pro or Windows Server 2003

Attendee

“This cumulative update improves the reliability, stability, and performance of the Lync 2010 Attendee”. This takes the attendee to 4.0.7577.4382

 

Don’t forget the most recent updates are always on my Lync Resource Toolkit page. The 2013 version is here.

UM Integration Fails with “Insufficient Privileges” Error

I recently added a new SBA to an existing Lync 2010/2013 (hybrid) deployment and found the usually routine process of adding the new SBA/Gateway to UM failed. The integration script ExchUCUtil.ps1 reported the following error, sending me on a wild goose chase.

Pool: <SBA-FQDN>

A UMIPGateway doesn't exist in Active Directory for the Office Communications Server Pool. A new UM IP gateway is being created for the Pool.

The Exchange UMIPGateway objects weren't created. Please verify that you're a member of the Organization Management role group or have sufficient privileges to write to this Active Directory container.Additional information:You cannot call a method on a null-valued expression.

[PS] C:\Program Files\Microsoft\Exchange Server\V14\Scripts>

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