Review: TechSmith Snagit 2018

The screen-grabs here at greiginsydney.com are these days all captured & refined by TechSmith’s “Snagit” screen-capture utility. Prior to becoming an MVP I relied entirely on the free Windows “Snipping Tool”, but that all changed when TechSmith was kind enough to send me a complimentary copy of Snagit. It quickly became indispensable, and so I …

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Polycom VVX & Trio Time Zone Location Description

I was working on a Polycom VVX configuration file recently and it took me a while to find where the timezone cities were defined: all I had was a mysterious integer. I found them in the PDF “3725-49078-018a-uc-software-skype-for-business-deployment-guide-5-6-0.pdf” but for future reference I decided to copy and re-post them here. From the PDF: “The following …

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Office 2016 client path prevents SfB MOH playing

It’s been a big week for Music On Hold. I’ve found a bug in the Office 2016 client that kills MOH if you mute, and another one again – this time related to the path your Office installed itself into. The symptoms were simple enough: internally, or for external parties when the Sonus SBC’s own …

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SfB 2016 client bug: Mute kills MOH

I encountered a quirky little bug while chasing a Music On Hold (MOH) problem this week. It seems that in all current flavours of the Office 2016-based client I can lay my hands on (MSI & C2R), activating Mute will suppress the transmission of MOH from the client. This probably isn’t going to be something …

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Lync 2013 / SfB 2015 Client Security Update – October 2017

This week’s Security Update seems to have touched a few items and of course the Office 2013-based Lync/SfB client is no exception. Our September update took us to 15.0.4963.1000 and today we jump to 15.0.4971.1000. Kb 4011179: This security update resolves vulnerabilities in Microsoft Office that could allow remote code execution if a user opens …

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