Configuring Lync for Analog Extensions

New to Lync is the handling of “analog extensions”: faxes, courtesy phones, modems, etc.

Prior to Lync, analog devices were typically created and managed through your voice gateways, perhaps with manual routing entries and no control over barring or means of cost recovery. It was far from elegant.

Now you can create the extensions themselves as Contacts in your AD, add a picture, dial them by name, apply Lync voice policies, and even collect CDR when they’re used – so they’re very much now an integral part of the Lync solution.

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Lync tries to replicate its CMS to Exchange

There are a few places on the web where you can find a walk-through of the process to integrate Lync with Exchange 2010 OWA, including those of Ilse Van Criekinge and Jens Trier Rasmussen.

Ilse makes the throw-away comment “You should disable the replication of configuration data to this pool, to prevent CMS from trying to replicate to your Exchange server!” but doesn’t follow-through.

And yes, as the process is documented, Lync *will* try and replicate the CMS Database to Exchange, forever failing:

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Lync Server 2010 – SEFAUtil documentation bug

“SEFAUtil” is one of the utilities in the Lync Server 2010 Resource Kit (“ResKit”), and permits an administrator to make a range of changes to a user’s phone forwarding settings from a command-line utility.

Jens has blogged on the not-insignificant pre-req’s of this UCMA-based util.

Beware however, that there are some bugs in the current 7577.0 version of the documentation:

When you issue any command to set, reset or query the user’s forwarding status, always use the user’s SIP URI / e-mail address without the “sip:” prefix.

Some of the examples in the doco indicate the command syntax needs to be in the format “sip:<username>@<sipdomain>”, but this is not correct.

The syntax as reported by “SEFAUtil.exe /?” is correct.

– G.

… and I thought I saw a 2!

OK, I’ve decided that my brain’s too soft to remember all of the funky and techy snippets I encounter in my travels, and my previous method of storing these tips is so embarrassing that I’m not going to tell you what it is. Was.

So, a blog is born.

Whilst its genesis is as on-line storage place for tips, tricks & gotchas I’ve encountered, in so doing it’s likely to become a place others may find of use as well.

Enjoy.

– Greig.