New-LyncMeetingWarmup

Complaints regarding a slow meeting join process in Lync aren’t at all uncommon, and in many cases are actually as a result of IIS’s automatic recycling process, itself intended to improve reliability of the IIS websites.

Drago Totev has published a fantastic process by which you can ensure your Lync IIS application pools are always sitting there idling away, ready for a user to join.

In his post, Drago walks you through how to create a scheduled task on your FE’s that waits for the Event that’s logged each time IIS recycles the Application Pools. When that trigger is seen, the scheduler fires a script that sends a dummy meeting join request through to IIS which then “warms them up” ready for a real user to join.

I recently followed his setup to add the Schedule to four Front-Ends, and decided by #2 that it would be great if you could just run a PowerShell script to do it all for you automatically. And now you can.

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Lync Server 2013 Update #2 – December 2014

This (our second December update) takes Lync Server 2013 from 5.0.8308.857 to 5.0.8308.866.

What’s Fixed?

This update appears to only address the recent meeting join issue for users of Google Chrome (as per the earlier December release), with a token mystery fix for good luck:

Continue reading ‘Lync Server 2013 Update #2 – December 2014’ »

2015 mugshot: the Ericofon

My ‘mugshot’ for 2015 is the wonderfully kitsch “Ericofon”. In some markets it’s known as the “Cobra” telephone.

Greig-Headshot-Square

The Ericofon was introduced into Australia around 1963 as an alternative to the standard 800-series table phone. Their insides were fully imported from Sweden and the cases moulded locally, the phones then assembled in Ericsson’s Broadmeadows factory in Melbourne.

“Jim’s Book” as it’s known in collector circles here says the Ericofon only reached 4% of the market and “never enjoyed great popularity with subscribers”.

My copy of “Maintenance and Circuits”, published by the Australian Post Office (aka the PMG) is dated 1969 and includes the full circuitry and parts list in case I ever need to do some running repairs.

I’m lucky to possess examples of 3 of the 5 colours it was marketed in here: Ivory, Silver Grey, Surf Green, Mushroom and Carnival Red.

We only ever saw the rotary dial version in Australia. The green pushbutton version in the photo below is an eBay import. If you look closely at the photo, the bottom row of buttons doesn’t have the now traditional * and # straddling the zero, only an R (presumably for Redial?) on the right. It’s a decadic/pulse version.

IMG_7894-EricofonsAplenty

All of the Australian Ericofons had a fixed line cord, but Glen’s digitally removed those from the photo for clarity. The green one has an RJ-style socket for its line cord.

Most of mine suffer a perished rubber gasket at the bottom, and many you’ll see for sale online have chips around the base from where they’ve been dropped, or the plastic base is broken around one or more of the 4 screws around the dial that hold the assembly together.

They’re not generally a “plug and play” item due to the way their 6-conductor line cord was wired for “anti-tinkling” when used with other phones in the home, so an unmodified phone might be able to make calls but won’t ring. That’s easily fixed.

If maintained they still work well, adding a lovely retro feel to any home. A friend of mine nearby still has one in his kitchen.

References / Credits

See Also

– G.

Lync 2013 Client Update – December 2014

Hot on the heels of – and fixing a bug introduced *in* – November’s, we now have a December update to the Lync 2013 client. Read all about kb2910927 here.

This update takes the Lync 2013 Client to 15.0.4675.1000/1002.

What’s Fixed?

  • kb3017596 Sharing session stops in Lync 2013 when the display resolution of a shared monitor is changed
  • kb3004595 E.164 normalized telephone numbers are not displayed in Lync 2013 contact cards or the “Call” menu

Continue reading ‘Lync 2013 Client Update – December 2014’ »

Lync Server 2013 Update – December 2014

Another one! We seem to be on a three-weekly cycle at the moment! (November’s I wrote up here).

This update takes Lync Server 2013 from 5.0.8308.834 to 5.0.8308.857.

What’s Fixed?

Of the four MSIs in this update, only ONE has any specific fixes mentioned, with the others containing the usual improvements to the “reliability, stability, and performance” of the product. Here are the fixes we know of:

  • kb3018165 Agents in a response group cannot receive a call in a Lync Server 2013-based Lync client
  • kb3018167 External user cannot sign in to a Lync client by using a SIP address of a new domain in a Lync Server 2013 environment

Continue reading ‘Lync Server 2013 Update – December 2014’ »

Telstra SIP Connect IP Addresses

If you’re deploying a gateway and interfacing to Telstra’s Australian “SIP Connect” SIP trunk service you’ll need to know a few values. Most of the below you’ll get from the relevant Telstra and/or gateway integration guides.

Each state and territory has its own SBC and Telstra STRONGLY prefers you reference these by their host name and use Telstra’s DNS to resolve this. Their requirement here is that you add a conditional forwarder to your corporate DNS for the “nipt.telstra.com” domain.

Domain DNS forwarder IP
nipt.telstra.com 203.52.0.221 203.52.1.222

The above isn’t to every customer’s liking, or it’s perhaps not something they’re able to do in the required timeframe. Your alternative or temporary workaround is to take the potentially risky step of hard-coding the IP address into the gateway’s Hosts table. Continue reading ‘Telstra SIP Connect IP Addresses’ »

A Look at the Yealink T48G for Lync

Yealink’s not a brand you normally associate with Lync and the corporate end of town, but perhaps as an indicator of the strength of the Lync brand they’ve thrown their hat into the ring and released two phone models with firmware for Lync.

I managed to get my mitts on the high-end “T48G” and thought I’d take it for a spin.

OOB Experience

Out of the box it looks quite a respectable piece of kit, albeit perhaps a little large at 26.5cm/10.5” wide. The desk stand only has the one position, but that seemed to work for me.

Yealink-BoxShot

I was surprised to find that the angle of the display isn’t adjustable. The look of it, with a gloss surround set into a matt phone body screamed “adjust me”, but alas it was for nought.
Continue reading ‘A Look at the Yealink T48G for Lync’ »

Sonus SBC 1k/2k v4 firmware

One of the significant edges that the Sonus SBC 1k/2k (nee UX 1000 and UX 2000) voice gateways / Session Border Controllers have over the competition is the real-time visibility of calls. You can sit back and watch them as they delicately twinkle into existence and later clear, or have your adrenalin rush as you see channel after channel seized when your imperfect config results in a routing loop.

RealTimeMonitor - the old way

This functionality has however been cursed to date (and blocked in many a deployment) by a reliance on Java. No more.

Continue reading ‘Sonus SBC 1k/2k v4 firmware’ »

Lync Server 2013 Update – November 2014

As Michael LaMontagne so succinctly put it on Twitter, the monthly CU’s we’ve been seeing recently are to make up for the dearth of them at the start of the year. And so it is that three weeks after the October update we have another, this time taking Lync Server 2013 from 5.0.8308.831 to 5.0.8308.834.

What’s Fixed?

Of the seven MSIs in this update, only three have any specific fixes mentioned, with the rest containing the usual improvements to the “reliability, stability, and performance” of the product. Here are the fixes we know of:

  • 3010330 Response group usage report displays incorrect amount of offered calls and answered calls in Lync Server 2013
  • 3014834 Lync Web App users are disconnected to a video meeting on a Mac device in a Lync Server 2013 environment
  • 3010327 Event 36023 is consistently logged on multiple front-end servers in a Lync Server 2013 environment that enables CAC

Continue reading ‘Lync Server 2013 Update – November 2014’ »

Lync 2013 Client Update – November 2014

We have a November update to the Lync client. Read all about KB2899507 here.

This update takes the Lync 2013 Client to 15.0.4667.1000/1001.

What’s Fixed?

  • 3010340 Video freezes consistently for two second-intervals when you make a video call in Lync 2013
  • 3009723 Incorrect format of string in a trace statement when application sharing session viewers stop viewing in a conference
  • 3009722 Memory leak occurs when you start a peer-to-peer application sharing session in Lync 2013
  • 3009721 Lync 2013 crashes when you join a meeting that is hosted on Lync Server 2010 as an anonymous user
  • 3009719 Lync 2013 freezes when a toast notification of a call appears

Continue reading ‘Lync 2013 Client Update – November 2014’ »