| Preparation Installation Operation Tips, tricks and traps Debugging |
There’s an old joke that goes “Q: Why do people take an instant dislike to <InsertNameOfUnpopularPolitician>?” “A: It saves time”. And so it is with SEFAUtil.
Without doubt SEFAUtil is an indispensable utility. “Secondary Extension Feature Activation Utility” – to give it its full name – ships in the Lync and Skype for Business “Resource Kit” (“ResKit”) download pack. When correctly integrated into the topology it gives support staff the ability to query, set and cancel all manner of call-forwarding and team/delegation settings from the comfort of their cube, without needing to visit the user or reset their AD password in order to do it remotely (after signing in as that user). It’s a godsend when someone goes on leave unexpectedly or has a catastrophic PC failure with an urgent incoming call pending, and as equally helpful when configuring the settings for executives and other ‘sensitive’ users.
