One of my colleagues has been investigating complaints of poor audio quality at a customer’s site this week. Lync’s QoE reports are blaming dropped packets, but the network team says they’re not seeing any packet loss – so what gives? It would seem to be the Intel NIC driver that’s at fault – update the …
OK, so that’s not entirely the truth – but the great Scott Hanselman says you need to have a catchy title to get ’em in. *IF* however, you implement M:N Routing in Lync 2013 and change the trunk name so that it’s no longer the same as the gateway’s FQDN, you’ll no longer be able …
Hello to my Egyptian and Moroccan visitors! Good news: this LPE firmware update (from April’s 4.0.7577.4444 to 4.0.7577.4450) is exclusively for your benefit! 2973943 Update for Lync Phone Edition to accommodate daylight saving time (DST) in Egypt and Morocco For the rest of us there appears to be nothing new – which I guess is …
Polycom has today released the “v5.1.1b” firmware update for UCS/VVX phones, and this version is now officially Qualified for Microsoft Lync 2013. It contains a handful of new config options, adds support for the expansion module & fixes the recent “SIP 480 bug”. Early-adopters beware: depending upon the link you click on the Polycom website …
I see Microsoft has just released a security update for the Lync 2013 Client (kb2881013) which appears to be the Lync-specific fix under the MS14-036 security bulletin umbrella (and which is why clicking the kb’s link takes you to the bulletin’s page). This update takes the Lync 2013 Client to 15.0.4623.1000. "This security update resolves …
Continue reading ‘Lync 2013 Client Security Update – June 2014’ »
A recent update to the Polycom VVX firmware for Lync has introduced a strange bug. If a phone running the affected version of firmware is used to log into a BRAND NEW new Lync account (i.e. a normal user account or a Common Area Phone), the phone appears to stamp some invalid call forwarding data …
Continue reading ‘Polycom VVX gives SIP480 – Can’t be Called’ »
The Lync 2013 Client updates are flowing thick and fast of late. Here’s the May update. This update takes your client to 15.0.4615.1000. I’ve pasted the following warning onto the recent Client updates, as I don’t believe it’s fixed yet: If you install this update, users of Outlook 2007 and and Outlook 2010 will no …
If you’re ever trying to debug a Sonus / NET / Quintum Tenor gateway, you’ll not get far by relying on Config Manager’s “Call Log” view. When you’re ready to get serious, Telnet to the gateway and issue these commands: ev l3 sproto Enables Level 3 logging of all the SIP messaging ev l3 ch …
Continue reading ‘Enabling logging on the Sonus Tenor gateway’ »
Lync’s Roles-Based Access Control (RBAC) is great fun. It lets you fairly precisely define the rights of a user: you can easily grant or restrict access to specific commandlets, or apply scoping so that a commandlet can be run, but only against a subset of objects (like say a specific site). I’m quite used to …
It’s been a busy couple of weeks for updates. Here’s the April 2014 update to the Lync Phone Edition firmware. “This cumulative update improves the reliability, stability, and performance of Lync Phone Edition for … yadda yadda.” This update takes Phone Edition to 4.0.7577.4444. Download the relevant CAB files from here: Polycom CX500, 600 and …