Hot on the heels of the v5.0.0 release comes v5.0.1, and with it, a chance to finally take the .CAB updating process for a test drive! Get clicking Download the new firmware from the Polycom voice landing page… Or jump straight to: the dedicated Lync .CAB file the updated BTOE connector application too, now at …
(There’s a caveat I’ll get to later, but at least I have your attention now). Every so often a customer will ask me to configure a recording of ringback tone as a Response Group’s MOH source. Their argument is that they don’t want their callers to be placed on hold or appear to be stuck …
Continue reading ‘Ringback tone as your RGS MOH violates the Australian Standard’ »
Uploading pre-produced audio recordings into Lync or Exchange can sometimes be a challenge. I’ve previously documented the audio file formats that Exchange and Lync require, and it’s relatively easy to reformat files with a digital audio editor like Adobe’s Audition or Goldwave. There are however a few circumstances where this isn’t possible – like setting …
Continue reading ‘Review: Trillium Telephone Recording Adapter’ »
There are MANY blog posts offering you a cure for this one, all of them focussing on the password for the reporting services account, and ensuring it’s set correctly and to never expire (here, here & here are just some examples). An error has occurred during report processing. (rsProcessingAborted) Cannot impersonate user for data source …
Continue reading ‘Lync Reports: Cannot Impersonate User For Data Source’ »
The latest Lync 2010 Client updates have hit the streets, taking it to version 4.0.7577.4409. There are a few interesting fixes: 2884790 Desktop sharing feature and other collaboration features do not work when a delegate creates a meeting in Lync 2010 2884791 Contacts are not sorted by availability after you sign out of Lync 2010 …
To round out the big week of updates, here’s the latest server update for Lync 2010 . The server release takes us to 4.07577.223. Sadly, there are NO specific fixes called out in this update. CU10 – October 2013 Server Download (4.0.7577.223) KB article
Wow – seems just about EVERYTHING’s had an update this week. Now it’s the LPE’s turn. Oct 24th: Ooh – a second sneaky LPE firmware update in October. Same KBs, same download links, but now 4.0.7577.4414. This cumulative update resolves the following issues: 2889645 Call record is missing after you answer the call on a …
Continue reading ‘Lync Phone Edition Update – October 2013’ »
After now several false starts, we have a re-re-release of the September Lync 2013 Client update. This is the update that introduced speck-checking to Lync IMs, reinstated the old “chasing its tail” circular OCS presence icon in the tray, and – my favourite – “paste special”. In its current incarnation it’s designated 15.0.4535.1510 with a …
Continue reading ‘Lync 2013 – September 2013 Client Update (take 3!)’ »
I struck an interesting one this afternoon. BIG thanks to my colleague Dan for the incredibly simple fix. I’ve deployed an on-premises Lync 2013 for customer. Whilst ostensibly a “greenfield” installation, my initial publish of the Topology revealed there was already a Lync SCP in AD. I removed it easily enough with “Remove-CsConfigurationStoreLocation” and continued. …
Continue reading ‘Lync Warning 30020 – SIP URI Already In Use’ »
The CU3 update for Lync Server 2013 has landed, and at first glance there’s at least one high-visibility fix. My Front-End adds updates to 9 different components. What’s Fixed? There’s not a lot of detail provided – instead the descriptions are almost entirely “The cumulative update improves the reliability, stability, and performance of Lync Server …