Front-End Stops When Upgrading from Lync Eval to Full

There’s a process on TechNet for upgrading an Evaluation installation of Lync 2013 to the full licenced version, but it fails to mention that the process kills the Front-End server! There’s some logic to this I guess – we need to stop running the time-bombed version of the Front-End’s executable and replace it with the …

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Add-WindowsFeature fails on Server 2012

I was having a real problem building several Front-End servers for a customer this week. Try as I might, I couldn’t get the Roles and Features to install. Pat’s Set-Cs2013Features wasn’t cutting it, and neither was doing it the old-fashioned way. With every attempt it appeared to be doing something for a while but then …

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Ringback tone as your RGS MOH violates the Australian Standard

(There’s a caveat I’ll get to later, but at least I have your attention now). Every so often a customer will ask me to configure a recording of ringback tone as a Response Group’s MOH source. Their argument is that they don’t want their callers to be placed on hold or appear to be stuck …

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Lync Reports: Cannot Impersonate User For Data Source

There are MANY blog posts offering you a cure for this one, all of them focussing on the password for the reporting services account, and ensuring it’s set correctly and to never expire (here, here & here are just some examples). An error has occurred during report processing. (rsProcessingAborted) Cannot impersonate user for data source …

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Lync Warning 30020 – SIP URI Already In Use

I struck an interesting one this afternoon. BIG thanks to my colleague Dan for the incredibly simple fix. I’ve deployed an on-premises Lync 2013 for customer. Whilst ostensibly a “greenfield” installation, my initial publish of the Topology revealed there was already a Lync SCP in AD. I removed it easily enough with “Remove-CsConfigurationStoreLocation” and continued. …

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Lync Server 2013 CU3 – October 2013

The CU3 update for Lync Server 2013 has landed, and at first glance there’s at least one high-visibility fix. My Front-End adds updates to 9 different components. What’s Fixed? There’s not a lot of detail provided – instead the descriptions are almost entirely “The cumulative update improves the reliability, stability, and performance of Lync Server …

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Get-InvalidRgsAgents.ps1

On a recent window-shopping expedition through the event logs on a customer’s Front-End I stumbled across instances of warnings 31137 & 31138. These are generated when Lync realises that users belonging to RGS Agent Groups are no longer EV-enabled, or no longer exist. During the Active Directory update non-UC enabled agents were found. The following …

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Lync Server 2013 CU2 – July 2013

The US has started their Independence Day celebrations a couple of days early with the release of CU2 for Lync Server 2013. New Functionality THIS post on the Lync Team Blog that explains the new features that snuck into this update: Embedded Images – Add images in-line with text during one-to-one conversations. Meetings View – …

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New Sydney Telephone Prefix – “02 79…”

ACMA has today mailed the industry to point out that last year they issued numbers in the “02 79xx xxxx” range to several carriers, and that lucky customers with the new prefixes are complaining they can’t be called. Clearly there are plenty of PABXs (and perhaps the odd Lync or OCS installation) that don’t cater …

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