At about the same time any given Skype for Business deployment gains its second PSTN gateway / Session Border Controller, the old diagnostician in me wants a means to be able to directly send calls to each one individually. By being able to directly focus my outgoing calls on just one SBC I can confirm …
Continue reading ‘Adding Direct Trunk Select to Skype for Business’ »
It’s been an exciting week for news and announcements out of Ignite, currently underway in Orlando, Florida. One particular session of note is the revelation of the “vNext” of Skype for Business Server (herein “SfBS”).
Skype for Business – like so much else these days – relies on PKI certificates, and the community has risen to the opportunity with some great tools to help us manage them. Here are two in my “essentials” kit: Check out the “Lync Certificates Report“: If you’ve not found it already, Guy Bachar & Yoav …
(There’s a caveat I’ll get to later, but at least I have your attention now). Every so often a customer will ask me to configure a recording of ringback tone as a Response Group’s MOH source. Their argument is that they don’t want their callers to be placed on hold or appear to be stuck …
Continue reading ‘Ringback tone as your RGS MOH violates the Australian Standard’ »
Creating and administering Analog Devices and Common Area Phones in Lync is sometimes a little tedious. I have a terrible record for forgetting to assign a PIN to Common Area Phones… Inspired by a customer (and to the horror of a purist peer) I’ve created a PowerShell script that provides a GUI for the administration …
Continue reading ‘MAdCaP.ps1 – A GUI for Lync Analog Devices & Common Area Phones’ »