I recently added a new SBA to an existing Lync 2010/2013 (hybrid) deployment and found the usually routine process of adding the new SBA/Gateway to UM failed. The integration script ExchUCUtil.ps1 reported the following error, sending me on a wild goose chase. Pool: <SBA-FQDN> A UMIPGateway doesn’t exist in Active Directory for the Office Communications …
Continue reading ‘UM Integration Fails with “Insufficient Privileges” Error’ »
Coming back from holidays and finding your Inbox with hundreds of new messages is something I think we all dread, especially when you KNOW many of them are no longer relevant because the sender received your OOF message and took their issue elsewhere. (Thankfully Outlook 2010’s “MailTips” have helped to reduce that figure). If you’re …
Continue reading ‘Hey, UM, Don’t Record Messages – I’m on Holidays!’ »
“Voice Mail Preview is a feature that’s available to users who receive their voice mail messages from Microsoft Exchange Server 2010 Unified Messaging (UM). Voice Mail Preview enhances the existing UM voice mail functionality by providing a text version of audio recordings. The voice mail text is displayed in e-mail messages within Microsoft Office Outlook …
Continue reading ‘Enabling Exchange’s Voicemail Preview for en-AU and other languages’ »
Lync and Exchange will let you customise and import new recordings for various greetings, voice announcements, messages, etc. Here are the respective requirements for the audio file formats. The source is hyperlinked or referenced beneath each item. Yes, some of this is a cut and paste job. Before You Start Just taking any old audio …
Continue reading ‘Audio file formats for Lync and Exchange’ »
Lync for all its cleverness has one or two minor, transient shortcomings. There, I’ve said it. One of these is the ambiguity of the message provided to a user when they try to call a number that’s barred by their Voice Policy: “Call was not completed or has ended”.
Manually keying a large site’s dial plan into Exchange to cater for the various combinations of exchange prefix & extension number is tedious and frankly quite boring. Import-CSV to the rescue! Thankfully these days most customers are loathe to permit Exchange to route a call to anyone other than an internal extension. Those of us …
Continue reading ‘Import Exchange Dialing Rule Groups from CSV’ »
I seem to spend an inordinate amount of time chasing bugs that *always* turn out to be certificate-related.
Exchange 2010 has gotten us used to the easy life. An inbuilt certificate request wizard and easy GUI-based management of logging levels… Bliss. If you then find yourself needing to elevate your logging on an Exchange 2007 box you might be a little lost. This commandlet will confirm the current logging level of the Exchange …
I have a particular dislike of blog sites blatantly re-posting others’ content as their own. I’m happy to re-post, with all the credit going to the original poster. Thanks to mickjf for this post on the auTechHeads site, which I recently stumbled across whilst cursing some strange behaviour of Exchange 2010 UM. This commandlet will …
Continue reading ‘Trawling Exchange’s Application Event Logs using Powershell’ »
I left a lot of my heritage and many familiar faces behind when I decided to jump ship from the PABX world in early 2010 and focus on this UC caper full-time, so I was delighted to recently have the opportunity to work with some old colleagues integrating a Nortel CS1000 (aka CS1k) with …
Continue reading ‘SIP-trunking a Nortel (now Avaya) CS1k to Exchange UM.’ »