Office 2016 client path prevents SfB MOH playing

It’s been a big week for Music On Hold. I’ve found a bug in the Office 2016 client that kills MOH if you mute, and another one again – this time related to the path your Office installed itself into. The symptoms were simple enough: internally, or for external parties when the Sonus SBC’s own …

Continue reading ‘Office 2016 client path prevents SfB MOH playing’ »

SfB 2016 client bug: Mute kills MOH

I encountered a quirky little bug while chasing a Music On Hold (MOH) problem this week. It seems that in all current flavours of the Office 2016-based client I can lay my hands on (MSI & C2R), activating Mute will suppress the transmission of MOH from the client. This probably isn’t going to be something …

Continue reading ‘SfB 2016 client bug: Mute kills MOH’ »

Lync 2013 / SfB 2015 Client Security Update – October 2017

This week’s Security Update seems to have touched a few items and of course the Office 2013-based Lync/SfB client is no exception. Our September update took us to 15.0.4963.1000 and today we jump to 15.0.4971.1000. Kb 4011179: This security update resolves vulnerabilities in Microsoft Office that could allow remote code execution if a user opens …

Continue reading ‘Lync 2013 / SfB 2015 Client Security Update – October 2017’ »

Sonus SBC 1k/2k generates bad multi-SAN certs

Sonus is investigating a problem where the SBC 1k/2k & SWe Lite generate bad multi-SAN CSRs. The issue results in the additional SANs being added to the certificate as a single SAN, comma-separated: Clearly this is a parsing error in the CSR-generating code, but unfortunately a fix isn’t immediately apparent. Separating the SANs with a …

Continue reading ‘Sonus SBC 1k/2k generates bad multi-SAN certs’ »

Lync 2013 / SfB 2015 Client Security Update – September 2017

It’s been a month since our last update to the Office 2013-based Lync/SfB client took us to 15.0.4953.1000. Today, a security update takes us to 15.0.4963.1000. Kb 4011107: This security update resolves vulnerabilities in Microsoft Office that could allow remote code execution if a user opens a specially crafted Office file. To learn more about …

Continue reading ‘Lync 2013 / SfB 2015 Client Security Update – September 2017’ »

Calls to SfB RGS drop instantly – FE logs event 31140

If you’ve ever created a Lync or Skype for Business Response Group Workflow using PowerShell you really appreciate how quick and easy it is to do from the Response Group browser interface, the “Response Group Configuration Tool”. Unfortunately sometimes the PowerShell path is unavoidable: if you have more than 4 options in an IVR menu, …

Continue reading ‘Calls to SfB RGS drop instantly – FE logs event 31140’ »

Review: Yealink SIP DECT W56H

We were recently challenged by a customer to provide an economical cordless handset solution for their Skype for Business deployment. This same solution was required at each of their many small sites, so the economies of scale of a larger certified WiFi solution couldn’t be realised. There was no requirement for roaming as each of …

Continue reading ‘Review: Yealink SIP DECT W56H’ »